and well done Bronwen and Nicola!
Bronwen has been with Diverse Worx since its inception in 2006 having worked as a colleague with Terry James (Director/Project Manager) in former roles. Affectionately known as ‘Bron’ we have come to know her as the Diverse Worx oracle. She knows the history of Diverse Worx and virtually every role in Diverse Worx – especially having worked every administrative role within Diverse Worx. Bron has (and still is in some cases) been our Bookkeeper, Service Coordinator, Accounts Payable and Receivable, Human Resources, Payroll and Receptionist. As Diverse Worx flourished over the years, so did the workload. Giving opportunity for new employees to begin, stepping into a well pioneered role.
Nicola is a dream office manager to anyone who has the delight of working with her. She is an ardent supporter of all who come under or near her charge. Nicola goes above and beyond, even sacrificing her personal time, providing support to Diverse Worx and its workers. Unofficially Nicola is the mother hen of Diverse Worx, remembering birthdays, anniversaries and whether our employees are up to date with their site inductions. Nicola has a true 360° approach to management and has a natural intuition of when to delegate and when to assist her team. Like Bron, Nicola has worked all the administrative roles within Diverse Worx and has a thorough understanding of what her team are working on and the progress they are making.
Together, Bronwen and Nicola are a force like no other. Between them, they ensure Diverse Worx meets all its legislative requirements. This week, Diverse Worx had their annual surveillance audit for the International Organisation for Standardisation (#iso9001). To retain their certifications, Diverse Worx must participate in annual surveillance audits. An external auditor attended both office and on-site locations to review work processes and ensure they are being implemented correctly. Months of information gathering and preparation is required prior to the auditors attendance, with the requests gaining in momentum as the audit draws near. Over 3 days the auditor is given 100% assistance to enable them to get their audit, review and report completed. Because our team takes the process seriously, it can be nerve-wracking at times for the individuals who are having their workplaces and working methods scrutinised.
On behalf of everyone at Diverse Worx, we would like to thank Bronwen and Nicola for their unwavering support, knowledge and dedication in driving Diverse Worx forward. Diverse Worx recognise them for the tremendous effort in keeping their usual work demands in control despite the extra workload.
#thankyou again ladies! You are #appreciated more than you will ever know.