Bronwen has been with Diverse Worx since its inception in 2006 having worked as a colleague with Terry James (Director/Project Manager) in former roles. Affectionately known as ‘Bron’ we have come to know her as the Diverse Worx oracle. She knows the history of Diverse Worx and virtually every role in Diverse Worx – especially having worked every administrative role within Diverse Worx. Bron has (and still is in some cases) been our Bookkeeper, Service Coordinator, Accounts Payable and Receivable, Human Resources, Payroll and Receptionist. As Diverse Worx flourished over the years, so did the workload. Giving opportunity for new employees to begin, stepping into a well pioneered role.
Nicola is a dream office manager to anyone who has the delight of working with her. She is an ardent supporter of all who come under or near her charge. Nicola goes above and beyond, even sacrificing her personal time, providing support to Diverse Worx and its workers. Unofficially Nicola is the mother hen of Diverse Worx, remembering birthdays, anniversaries and whether our employees are up to date with their site inductions. Nicola has a true 360° approach to management and has a natural intuition of when to delegate and when to assist her team. Like Bron, Nicola has worked all the administrative roles within Diverse Worx and has a thorough understanding of what her team are working on and the progress they are making.
Together, Bronwen and Nicola are a force like no other. Between them, they ensure Diverse Worx meets all its legislative requirements. This week, Diverse Worx had their annual surveillance audit for the International Organisation for Standardisation (#iso9001). To retain their certifications, Diverse Worx must participate in annual surveillance audits. An external auditor attended both office and on-site locations to review work processes and ensure they are being implemented correctly. Months of information gathering and preparation is required prior to the auditors attendance, with the requests gaining in momentum as the audit draws near. Over 3 days the auditor is given 100% assistance to enable them to get their audit, review and report completed. Because our team takes the process seriously, it can be nerve-wracking at times for the individuals who are having their workplaces and working methods scrutinised. On behalf of everyone at Diverse Worx, we would like to thank Bronwen and Nicola for their unwavering support, knowledge and dedication in driving Diverse Worx forward. Diverse Worx recognise them for the tremendous effort in keeping their usual work demands in control despite the extra workload. #thankyou again ladies! You are #appreciated more than you will ever know.
We love client feedback! Shannon Lewis, one of our Project Managers, has been liaising with the Facilities Managers at The Complex since November 2019 and has received the feedback:
‘Having Shannon as our one point of contact for The Complex has enabled our communications to be efficient and streamlined. Shannon also thinks out of the box and is confident to provide us with alternative options, which we appreciate!’ – Facilities Manager
This feedback sums up our company philosophy perfectly! Diverse Worx is a one-stop shop when it comes to building maintenance services giving our Facilities Manager clients more time to focus on other tasks. Our Project Managers are all skilled trades people and have worked as tradies in corporate and industrial environments prior to becoming Project Managers. This gives our Project Managers an advantage as they have a legitimate understanding of the work that needs to be done and aware of the setting they are required to have the work done in. With your own assigned Project Manager you’ll have one point of contact who has an understanding of the Facilities Management industry. Your Project Manager will make light work of your maintenance needs and exceed your expectations.
Contact us today to find out how we can lighten your workload!
When an Operations Manager from one of our leading clients required a showroom de-fit at one of his commercial properties in Ascot, our Project Manager used his vast knowledge and experience to create a detailed works program involving the coordination and management of multiple trades and specialist services. The project required
– our licensed plumbers to remove all basins, showers and toilets
– our licensed electricians to remove all power and lighting
– our specialist floorers to remove all existing flooring of ceramic tiles and carpet, followed by grinding the floor accept new carpet tiles and install
When planning such works we always endeavor to show consideration of other building occupants by strictly adhering to the designated noisy works times and work closely with the Operation Manager to reduce the possibility of any disruption to other tenants.
It’s official. Diverse Worx has proudly achieved International Standards in Workplace Health and Safety, Environment and Quality Management Systems; ISO 45001, ISO 14001 and ISO 9001, respectively.
“By achieving these globally recognised standards, we are ensuring Diverse Worx not only has the experience but also the certification to prove we can deliver a quality service, with the highest level of professionalism” says Company Director, Terry James.
Diverse Worx is committed to continual improvement in the areas of Safety, Environment and Quality and will continue to deliver on maintenance for commercial and industrial facilities and public infrastructure including; plumbing, electrical, fabrication, fit out, construction and other ancillary services for government, private and public sectors.